Support

We're here to help you get the most out of Nurturly.

Get in touch

If you have a question, feedback, or need help with your account, the best way to reach us is by email. Our team monitors support requests closely and aims to respond within 24 hours.

Response time

We aim to reply to every message within 24 hours.

What to include

To help us assist you faster, please include your name, the email address associated with your account, and a brief description of the issue or question.

Common topics

We can help with things like:

  • Account access, password resets, or login issues
  • Questions about tracking feeds, sleep, nappies, or milestones
  • Syncing data across devices used by you or your partner
  • Exporting or deleting your family's information
  • Billing, subscription, or app store questions
  • Feedback and feature requests

App manager

For partnership, press, or business enquiries, please contact the app manager directly at kiarrafarrant3@gmail.com.